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03 — Creative Leadership & Brand Voice

SouthSwell Digital

Agency-side at SouthSwell, I led creative and content strategy for 25+ brands in behavioral health—an industry where the stakes are high, the subject matter is deeply personal, and most marketing sounds exactly the same.

The strategy: find the human story underneath the clinical language. I built brands from the ground up, leading positioning, messaging, voice and creative direction across web, campaigns, SEO, paid, editorial and video. For brands like Ocean Ridge, Neurish, Madison Recovery and Casa Capri, I helped turn complex treatment models into distinct identities designed to connect with real people at some of the hardest moments of their lives.

My role stretched well beyond copy. I directed designers and video teams, shaped visual identities and logos, built content and messaging systems, and worked across strategy, creative and performance to make sure every touchpoint told the same story. The goal was never just to make treatment centers sound better. It was to make them sound like themselves—and give people a reason to trust them.

Results

YoY click growth
3,086%

YoY click growth

Northbound Treatment Network · 2025

Google ranking
#44 → #7

Google ranking

Northbound Treatment Network · 12 months

Patient admissions
105

Patient admissions

Attributed to content strategy

Organic page views
376K

Organic page views

Single client · 84% from SEO

Daily search impressions
3K → 73K

Daily search impressions

Grown in 12 months

Via SouthSwell Digital · Northbound Treatment Network

Video Direction & Production

Embedded videoNew Directions for Women Foundation
Embedded videoOcean Ridge — Returning to work after treatment
Embedded videoMadison Recovery — Staying sober in Wisconsin